Xfinity customer service account. View account & billing support.
Xfinity customer service account. I've contacted Comcast three separate times to cancel her account (including the "bereavement support page" that makes you upload a death certificate or driv Get the most out of Xfinity from Comcast by signing in to your account. If you’re unsure whether the person on the line is an authorized Xfinity representative, hang up and call 1-800-xfinity (1-800-934-6489). How to report an issue online Oops! It looks like an error has occurred. Easily manage all your services in one place with the Xfinity app. Xfinity knows you have a lot of passwords, and it’s easy to forget which one goes with which account. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. All online, available 24/7. You've reached our Digital Care Team, which is more than happy to help in whatever we can :) We are experts in all things related to your account, service (s), equipment, bill, and more! Comcast takes security issues seriously and is committed to protecting our customers and other consumers against fraud and identity theft. Xfinity VoiceYou need to enable JavaScript to run this app. May 19, 2025 · Billing and Account Assistance If you need help with billing or account-related issues, Xfinity’s customer service team is ready to assist you. With Quick Pay, it’s easier than ever to make a fast, one-time payment to your Xfinity Mobile account without having to sign in. bank. If you have a verified email or mobile phone number, that’s your Xfinity ID. Select the Purchase Agreement checkbox for terms and Get the most out of Xfinity from Comcast by signing in to your account. st/39Ew7A7 for more help options . With all-in monthly pricing. For detailed steps, see Pay your bill using the Xfinity app. One monthly price with taxes and fees included. When it comes to a bulk account, the agreement between the bulk account owner and Xfinity is processed for all apartments within the community. I tried to call the help line but it was Learn how to close or transfer account ownership when an account holder has passed away. Please send a Direct Message with your full name and address. Get online support for Xfinity products & services. They Xfinity Get the most out of Xfinity from Comcast by signing in to your account. Quickly and easily sign in to your comcast. Nov 10, 2024 · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. I have two accounts with Xfinity—today, I decided to cancel one. Customer Agreements, Policies & Service Disclosures Comcast strives to provide consumers with accessible, easy-to-understand information about the services we provide, so they can make informed decisions about which services best meet their needs. Meeting your business needs is our priority Comcast Business offers customers a truly unique set of services for large businesses. net email address if you logged into your email account during the 90 days prior to disconnecting your service. Apr 17, 2025 · Thanks for coming to the Xfinity Community Forum for support. Navigate to Email: Once you're logged in, navigate to the email section of the May 5, 2025 · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Learn more about how to prepare and stay connected. Sign in to Xfinity to manage your account and access services like TV, internet, phone, and home security. Contact Comcast BusinessIf you’re interested in setting up a new service or have questions about your current service, give us a call or chat with one of our professionals online. Jun 24, 2022 · I received an email from Comcast about my data usage. If you have a question about a specific charge on your bill, you can contact customer service for an explanation. If that doesn’t work, try pressing 0, *, or # repeatedly to Jun 11, 2013 · Last week, we discussed Comcast’s online self-service tool called My Account – where you can pay your bill, troubleshoot issues, check appointments, and more without the need to call customer service or visit a service center. " Tap "Make a Payment" and follow the instructions to complete your payment. We'll be happy to look at your account. You can also say, "my account" using the Xfinity Voice Remote. NOW is a simple new way to get internet and mobile. Manage My Account Check TV Listings Watch TV Online Contact Customer Support Refer-a-Friend Get Apps Manage Parental Controls Manage Users & Alerts Reset My Password Find My Account Number Monitor Home Security Upgrade My Service Find My Xfinity ID Get Help & Support Program My Remote Find an Xfinity Store Move My Services Run Internet Speed Test Online Visit xfinity. Your use of this system constitutes your acceptance of and agreement to all applicable Comcast electronic communications policies, including our right to monitor your usage. The Xfinity Prepaid service is supported by a specialized group that can help answer your questions and provide additional assistance. May 9, 2025 · 1. Apr 22, 2025 · How do I gain access to my old comcast. Xfinity X1 TV Box: Press the "Xfinity" button on your remote. Contact Xfinity for information about internet plans, upgrading your plan, and technical support. Click Next. In the unfortunate event that your identity has been stolen and/or fraudulently used to acquire Comcast services, or in some other way been utilized on a Comcast account, use the information on this site to initiate a claim process. How can I get in touch with a live agent ? This article covers some common fraud techniques that bad actors may use in order to obtain your personal information to access your Xfinity account, as well as methods that can be used to protect yourself from them. I have forwarded them to Xfinity as instructed by Xfinity employee that I tracked down. 2. Service Restored: If your Xfinity services are restored before your appointment, you will get a message asking if you want to keep or cancel the appointment. Our highly talented team’s advanced levels of training Dec 30, 2024 · Yes, you can pay your Comcast bill by phone by calling Comcast customer service. Learn about TV, internet, home security, and more Jun 4, 2023 · The concern is not "Xfinity Home Security / Devices And Equipment" help related. May 8, 2025 · I would like to talk to a person on my xfinity account PLEASE Description For NOW BillingJust a moment. Call us at 1-800-XFINITY (934-6489) and follow the automated prompts to pay using an Jan 11, 2025 · Comcast will occasionally send you service-related emails to keep you informed of service and billing updates, new benefits and features, and other changes to your account. Follow the on-screen prompts. Log in to manage your Xfinity account, access services, and troubleshoot devices seamlessly. Contact XFINITY Mobile directly to upgrade your phone plan, switch from your current carrier, ask questions about your cell phone bill, and more! Jul 11, 2025 · Phone number to speak to a live person I need to speak to a human being about my service problems not to a robot that doesn't fix my problem I am paying for internet service from you and I don't have any service so please provide me with a phone number for a human Oct 7, 2021 · We can certainly help with your questions about the equipment that was delivered along with the service interruptions @user_e16148. Jun 7, 2019 · We want every customer interaction with us to be convenient, fast and easy. Shop Xfinity offers, pricing and packages at the right price for your needs today! Jan 15, 2025 · I have some questions about my billing and would like some services removed. To send a Direct Message, please click on the chat icon in May 14, 2025 · Avoid falling for Xfinity scams. Description For WifiJust a moment. Jan 9, 2025 · Reaching customer service can often feel like a daunting task. Sign in with your Xfinity ID and password. Find help & support articles, chat online, or schedule a call with an agent. Visit the Comcast/Xfinity website: Go to the official Comcast/Xfinity website using your web browser. Review the order page with your payment information and the services you selected. Xfinity customers also get: • 24/7 real-time support anytime you need it. Set up and self-install in minutes with WiFi equipment included. If you’re a Comcast customer, you automatically have access to this self-service portal. Stay connected with the Xfinity Response Center before and during critical service impacting events. May 5, 2025 · Canceling by Phone Calling Xfinity is the most straightforward way to cancel. I will update this post if I find anything or after my call with the actual Xfinity's customer support. Description For contact-emailJust a moment. To make a payment by phone, simply call the Comcast customer service number and follow the prompts to speak with a representative. or Text 266-278 to chat with Xfinity Assistant. • Tools to help you seamlessly The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Find various ways to contact Xfinity customer service and get real-time assistance with your billing inquiries, service upgrades, equipment and subscriptions. Nov 2, 2024 · As a Comcast/Xfinity customer since 2003, I now feel that Xfinity no longer respects its customers. Dec 20, 2022 · Get help quickly from Xfinity customer service for internet, TV, or business service. Get help, share knowledge, and find solutions for Xfinity customer service issues in this community forum. Access all Xfinity WiFi hotspots nationwide if you're a qualifying Xfinity Internet customer. Description For billingJust a moment. Because these services differ from our standard lineup of products, they require a specialized customer support structure that blends local and national support for maximum efficiency and the best results. Apr 7, 2025 · Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. There are a few ways to check the status of a service interruption, my favorite one is our Xfinity MyAccount app and you can also sign up for a text alert that will alert you once the issue has been resolved. When using the interactive If you selected that you weren’t an Xfinity customer, you’ll be asked to provide the location you wish to have Xfinity service. Jan 19, 2024 · Learn how to change, transfer, uprgrade, troubleshoot, or cancel your Xfinity services, including internet, cable TV, and home phone. Xfinity Internet and Xfinity Mobile customers access to Xfinity WiFi hotspots included, others only with NOW WiFi Pass unless special These Cookies collect data regarding your usage of and performance of the Services. Each month this series will highlight an Xfinity feature that can be done on your mobile device, online or on Xfinity X1. 1. Comcast takes online security very seriously and we will take the appropriate Oct 28, 2024 · Finding the right contact number for Xfinity is straightforward but can differ based on your specific needs. Enter your payment information. Aug 30, 2023 · We have the answers to your Xfinity TV, internet, and WiFi most-asked customer service questions. Get in touch with Comcast Business. My Account empowers you to manage and personalize the features that help your business be ready for what’s next. com. I do get blanket email back that says "Thank you for contacting the Comcast Customer Security Assurance team. This will ensure a smooth cancellation process and help the customer service representative you’ll be chatting to assist you effectively when you contact Comcast Xfinity for your cancelation request Dec 17, 2024 · Where can I call or text a live agent from Xfinity? I’ve been trying to get in contact with a live agent to ask how much it’ll cost to get the plug for coax cable installed. Check out your account online, download the Xfinity app, or say “my Account” or “Pay my bill” into your Voice Remote. If you don't have an account, you'll need to register for one. The primary customer service number is 1-800-XFINITY (1-800-934-6489), which connects you with general support for various issues related to internet service, cable TV, phone services, and more. In this guide, we’ll explore how to quickly reach Xfinity through their toll-free phone number, and provide tips for effective communication with their support team. May 12, 2025 · I need to talk to a real person, my service were shut off without notice while I had a payment arrangement made with one of your agents! This is ridiculous the hoops please have to jump through to Oct 17, 2024 · The Xfinity My Account and Xfinity App are both great ways to manage your service, but if you do not own a smartphone, that makes this difficult. Enjoy entertainment your way with great deals on Xfinity by Comcast. Just great internet with a consistent connection — backed by the Xfinity network. The scammers managed to Nov 29, 2024 · Xfinity App: Download the Xfinity app from Google Play or the Apple App Store. Starting at $30/mo. Jun 19, 2024 · I received an email stating my account was suspended that I know is not from Xfinity, but a phishing email. Access your Xfinity Rewards or learn more about the program. Select Current Bill. Mar 7, 2022 · Hi, thank you for reaching out to our Xfinity Forums. Customize your product features including WiFi networks, Call Forwarding with Voice service, and more Quickly pay your bill, enroll in Paperless Billing and set up Auto Pay Check your connection status and restart your modem Internet, TV, Phone, Smart Home and Security - Xfinity by Comcast As a former Xfinity customer, you can still use your Comcast. May 20, 2025 · The most straightforward way to reach Comcast customer service is by calling their dedicated contact number. Apr 22, 2025 · Rather than clicking a link you are unsure of you can check your Xfinity billing information right in the Xfinity app, the app should also show you if you have any past due payments. Access online tools for shopping, customizing, and getting support for your XFINITY services. Learn more Continue Jul 16, 2025 · Your Xfinity experience, enhanced. Restrictions apply. Looking to schedule a callback? You can save time with the Xfinity Assistant! Get help now. Navigate to the "Xfinity My Jan 17, 2024 · My mother passed away over a month ago. Aug 29, 2024 · I made an account last week and am trying to get internet service. 2 days ago · XFINITY Mobile Customer Service phone numbers and other contact information. Get account and billing help Learn about your bill, how to enroll in automatic payment, and always manage your services. Visit your account to see how you can save big with our all-in internet plans or make changes to your service to lower your bill. How do I add and invite additional users to my Xfinity account? Get the most out of Xfinity from Comcast by signing in to your account. To do so, click on the chat icon located at the top right of this forums page. net emails it is a old account and I need to access it Check Xfinity availability at your address and customize your plan. I don't want an automated system because I actually have QUESTIONS and I also want t Description For NOWJust a moment. Jan 14, 2025 · When you encounter issues with your Xfinity services, reaching a live customer service representative can feel like a daunting task. This site also provides Pay your bill, add a phone line, upgrade a device, change your account, and much more in the My Account section of Xfinity Mobile. com where you can login to your account to pay bills, check service status, add services and equipment, and contact customer service. Xfinity customers enjoy a mix of exclusive perks and experiences from day one! Other ways to pay Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. Connect to the right Xfinity support resources here. Description For servicesJust a moment. Call us at 1-800-xfinity and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U. Manage upcoming appointments, pay your bill and more in your account. Long story short: If you get a call from a random number like this and you call it back and get Xfinity's customer service bot, hang up and call Xfinity's actual customer support and explain the situation. Every-time I go to log in the page just keeps loading and never brings me to the website. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Make a payment to refill your Xfinity Prepaid Internet service using a credit card, debit card, or a Refill PIN. Please refresh and try again. How do I report it to Xfinity? NOW INTERNET Live online for less. Equipment choices c Oct 29, 2024 · I worked for Comcast for 20 years as a customer service supervisor, and I am now appalled at the level of customer service Sep 7, 2024 · Been messing around trying to login for an hour and finally figured out that Xfinity "changes" the number 0 to a capital O on my password! To double check this I changed my password, included a ze Dec 31, 2024 · when is my contract upuser_3fcn5i Hello! Thank you for reaching out to us here on our Community Forum. Find support and assistance for getting started with Xfinity Mobile services, including setup, activation, and troubleshooting. net email and access helpful links to manage your Xfinity account. Here are some easy steps to keep your account secure. Apr 13, 2025 · If you’re a Comcast customer, you can enjoy access to Xfinity, a service that provides users with a mailbox that can be accessed online as well as from mobile devices and desktop email clients. 6 days ago · Hello, On 5 August 2025 my Xfinity email account was hacked in the midst of a business transaction where I was attempting to sell two boxes of books to a dealer in Arizona. What you'll get Xfinity Home comes with different options depending on your service tier and equipment package. In this article, we will share the top five tips to help you connect with an Xfinity customer service live person quickly and efficiently. The Xfinity Discovery Hub is your resource for Xfinity product news, technology education, and more. Xfinity customers enjoy a mix of exclusive perks and experiences from day one! Get the most out of Xfinity from Comcast by signing in to your account. If you have an account it would be closed and put in the property owner's agreement. May 1, 2025 · You've come to the right place, and I'd be glad to answer any account questions you have! To get started, please send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account. 2 days ago · Find Xfinity Customer Service numbers and other contact information. If you’re not an Xfinity customer, call 1-800-XFINITY. However, knowing the right strategies can expedite this process. ) You can also visit https://comca. Everyone I get I forward with a request for Xfinity to block this known threat. Manage appointments through your account online 5 days ago · Thinking of moving or switching your Xfinity internet service? Allconnect's guide to transferring or canceling service will help you. Having service isssues? Check for service outages that could be affecting you, and troubleshoot solutions. Description For settingsJust a moment. If you forget your Xfinity May 4, 2025 · Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. You can reach their customer service at 1-800-XFINITY (1-800-934-6489). Apr 4, 2021 · Hello, @user_b2a0b7! I'm sorry to hear you are running into issues accessing your information for your Xfinity Prepaid account. Sign In or Register: If you already have an account, sign in with your username and password. Plus save when you add Xfinity Mobile. Get instant access to your Comcast Business services. Jan 13, 2025 · Customer Service Number For general inquiries about your Comcast account or services, the primary customer service number is essential. Feb 17, 2025 · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Learn how to sign in to your Xfinity account to pay your bill, manage your features, and more. The easiest way to troubleshoot Xfinity service issues is through the Xfinity app or Xfinity Assistant. For detailed steps, see Xfinity My Account app for X1 one-time payment overview. To report an issue online, you must be an Xfinity customer and sign in with your Xfinity ID and password. Pause and resume your service anytime. You can review your account balance, view your billing history, and make payments through the Xfinity My Account app or website. Click Continue with appointment once you’ve entered your service address. Nov 15, 2024 · To access your account, will you please send us a direct message with your full name and complete service address. In the future, I may close all accounts and stop being an Xfinity customer. If Xfinity does not respect you, should you still be their customer? Nov 4, 2022 · Deceptive emails and phone calls Bad actors rely on misdialed phone numbers or making imposter calls from similar numbers to obtain your account and payment information. 3. We break down the most common tricks and show you how to protect your account and personal information. View account & billing support. Check here if you forgot your Xfinity ID. No annual contracts. Contact Customer Service at (800) 391-3000. Could you send me a direct message with the full name and complete address for your service? Jun 17, 2025 · I am with you. Moving outside of the Xfinity service area If your new address is outside of our service area, you can submit a request for an agent to contact you to discuss your options. S. Pay using the Xfinity My Account app for X1 To pay using X1: Go to the Xfinity My Account app. If you’re looking for assistance with your Xfinity services, knowing the right number to call is essential. Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. I want to speak to an actual HUMAN BEING about my account. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. This is taking a bit longer than expected, but we're on it. Plus discover the power of NOW. Alternate options for paying your bill are shown below. Discover how to manage your services, update passwords, pay your bill, view statements, and more. Confirm everything is accurate before continuing. Feb 17, 2025 · I will be happy to check the status of your account from here for you. You can reach Comcast’s customer service at 1-800-XFINITY (1-800-934-6489). Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. This guide will provide you with all the information you need about the Xfinity customer support telephone services, including how to contact them, what types of support are available, and tips for a smoother experience. They can be reached directly at 1-855-75-PREPAID (1-855-757-7372. Tap the "Account" tab, then select "Your balance due. You may also call Xfinity customer support at 1-800-XFINITY to speak with an agent or you may initiate a chat on xfinity. They are also used to recognize your device across platforms and devices for the above purposes. Aug 28, 2024 · In order to get started can you, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Here’s how to do it: Prepare Your Info: Have your account number, service address, and phone number ready. At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services. Find the best deals, add-ons, and plans for your needs, or get help from Xfinity experts anytime. Jun 12, 2023 · Gather your account details, such as your account number, contact information, and billing details. If you’d prefer to cancel your account by chatting online, go here. Jul 9, 2024 · To get started, please send our team a Direct Message with your full name, the name listed on the account (if different), and the service address associated with your account. Manage your Xfinity Mobile account, troubleshoot issues, and access essential features for a seamless mobile experience. Any unauthorized use of or access to this system may result in a revocation of your user privileges termination of employment or contract, and/or referrals to law enforcement. Navigate the Menu: Say “cancel service” to get to a representative. When you chat with the link above they’ll Dec 17, 2024 · Hello @user_2c2xbn, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Get the most out of Xfinity from Comcast by signing in to your account. Here are instructions on how to send a DM in case you need them: Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message To keep your account safe, it's a good idea to reset or change your password regularly. I am getting these too. Activate DeviceAccess on Apple TV, Roku, and smart TV's will be available once your Xfinity products have been set up in your home. We and our vendors use these Cookies to perform analytics, to improve the content and user experience, for statistical purposes, to improve the Services, and develop new ones. You'll be able to: Immediately start watching some TV content on your computer, smartphone or tablet. Access the status center. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. To send a Direct Message, please click Jan 27, 2025 · If you’re an Xfinity customer, you know that having access to reliable customer support is essential for resolving issues related to your internet, cable, or phone services. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Need a home internet plan? Shop fast internet speeds to fit your budget. When experiencing a problem with your service, Xfinity customers can now schedule their own appointments using the My Account app, on their mobile device or online. Description For activateJust a moment. Dec 13, 2023 · The 5 Ways To Cancel Your Comcast Service There are 5 ways to cancel your Xfinity service: Call Comcast Chat with Xfnity online Go to an Xfinity store Fill out a cancellation request Maill a cancellation request To cancel your Xfinity account over the phone, call (800) 934-6489. Backed by Xfinity. It’s just what you want, and nothing you don’t. What's Xfinity Home? Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. Xfinity WiFi hotspots only available in Xfinity’s service territory. Submit a Request© 2025 Comcast Web Terms Of Service CA Notice at Collection Privacy Policy Your Privacy Choices Health Privacy Notice Ad Choices Sep 11, 2024 · So far the scan is clean. Description For xfinityidJust a moment. The level of service depends on the agreement.
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